SHIPPING & RETURNS
All orders are shipped using Australia Post with a tracking number provided. You will receive your tracking number via email when your order has been fulfilled. We dispatch all order within 24 hours of your order being processed.
Please see below for relevant shipping timeframes and costs:
Standard Shipping: 5-7 business days
$8.00AUD on orders under $45.00AUD
Free on orders over $45.00AUD
Express Shipping: 1-3 business days
$15.00AUD on order under $65.00AUD
Free on orders above $65.00AUD
REST OF THE WORLD
Standard Shipping: 7-20 business days
$20.00 AUD on all orders.
If your package has arrived damaged and you would like to initiate a refund, simply email firstname.lastname@example.org with your order number and the email used for your order along with photos of the damages.
We'll either refund your money, or send you another wand.